Terms and Conditions

Welcome — what this is about

These rules explain how Genesis Casino works and what we expect from each other. If you open an account, deposit money or play games here, you’re agreeing to these terms. Don’t you agree? Then don’t play — simple as that.

Who can use the site and how to sign up

Age and location

You must be 18+ (or older if local law requires). If you live somewhere online gambling is banned, you can’t use our services. That’s not negotiable.

Registration and checks

When you sign up, use real details. We might ask for a passport or driver’s licence and a recent utility bill to confirm your identity and address. Until checks are done, some features (withdrawals, bonuses) may be off-limits. If you try to cheat — multiple accounts, fake info — we’ll close accounts and keep funds, as allowed by law.

Money: deposits, bets and taking money out

Deposits

Use payment methods shown on the site. Minimum deposit amounts and currencies vary. If a deposit fails, save the transaction ID and contact support.

Betting rules

Games have their own rules. We can avoid bets or winnings if there’s technical glitch, fraud, collusion or bonus abuse. Play fairly — that’s the point.

Withdrawals

We process withdrawals after verification. Expect basic checks (ID, source of funds). Processing times depend on your chosen method — usually within a few days, sometimes faster. We may delay or refuse payments if law or safety checks require it.

Bonuses and promotions

Promotions have separate terms — read them before joining. If you cash out before meeting wagering requirements, bonus funds and related winnings may be lost. Abuse the system and you’ll lose promotional privileges.

Responsible play and account controls

We want you to enjoy the site without harm. Set deposit, loss or session limits; take a break or self-exclude if needed. If we see risky behaviour, we might step in — limit or close accounts — to protect you.

Privacy, security and your money

We handle personal data per the Privacy Policy. Player funds are held according to applicable rules and, where required, kept separate from operating money. We use reasonable measures to protect your data and payments.

Problems, changes and law

Things can go wrong — outages happen. We try to fix issues fast but can’t promise perfection. We may change these Terms; important changes will be posted. Disputes are handled under the law stated in our licensing info.